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Informations for consumers

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In case of dispute consumption, the consumer can use the European platform Dispute Resolution in Line, available at http://ec.europa.eu/consumers/odr or the following alternative resolution entities of consumer disputes:

  1. 1. CNIACC - National Center for Information and Consumer Disputes Arbitration
  2. 2. CIMAAL - Center for Information, Mediation and Arbitration of the Algarve Consumer Disputes
  3. 3. Arbitration Center for Consumer Disputes District of Coimbra
  4. 4. Arbitration Center of Lisbon Consumer Disputes
  5. 5. Information Center Consumption and Arbitration Port
  6. 6. Arbitration Center for Consumer Disputes Valley Ave / Arbitration Court
  7. 7. Center for Information, Mediation and Consumer Disputes (Arbitration Court of Consumption)
  8. 8. Arbitration Center for Consumer Disputes of Madeira

For more information see the Consumer Portal www.consumidor.pt

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