Informations for consumers
Because we want the best for you

In case of dispute consumption, the consumer can use the European platform Dispute Resolution in Line, available at http://ec.europa.eu/consumers/odr or the following alternative resolution entities of consumer disputes:
- 1. CNIACC - National Center for Information and Consumer Disputes Arbitration
- Tel.: 213 847 484
- E-mail: cniacc@unl.pt
- Web: www.arbitragemdeconsumo.org / www.facebook.com/cniacc
- 2. CIMAAL - Center for Information, Mediation and Arbitration of the Algarve Consumer Disputes
- Tel.: 289 823 135
- E-mail: cimaal@mail.telepac.pt
- Web: www.consumidoronline.pt
- 3. Arbitration Center for Consumer Disputes District of Coimbra
- Tel.: 239 821 690 / 289
- E-mail: geral@centrodearbitragemdecoimbra.com
- Web: www.centrodearbitragemdecoimbra.com
- 4. Arbitration Center of Lisbon Consumer Disputes
- Tel.: 218 807 000 / 218 807 030
- E-mail: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt
- Web: www.centroarbitragemlisboa.pt
- 5. Information Center Consumption and Arbitration Port
- Tel.: 225 508 349 / 225 029 791
- E-mail: cicap@mail.telepac.pt
- Web: www.cicap.pt
- 6. Arbitration Center for Consumer Disputes Valley Ave / Arbitration Court
- Tel.: 253 422 410
- E-mail: triave@gmail.com
- Web: www.triave.pt
- 7. Center for Information, Mediation and Consumer Disputes (Arbitration Court of Consumption)
- Tel.: 253 617 604
- E-mail: geral@ciab.pt
- Web: www.ciab.pt
- 8. Arbitration Center for Consumer Disputes of Madeira
- Address: Straight Street, 27 - 1st Floor, 9050-405 Funchal
- Tel.: 291 215 070
- E-mail: centroarbitragem.srias@madeira.gov.pt
- Web: www.srrh.gov-madeira.pt
For more information see the Consumer Portal www.consumidor.pt

