Terms & Conditions

1. Vehicle Rental

Ondas Rent a Car Madeira rents the vehicle described in the terms and conditions of this document to the customer, who acknowledges and agrees to these terms.

2. Minimum Rental Period

• The minimum rental period is 3 days (72 hours).
• Delays longer than 1 hour will be charged as an additional day.

3. Driving License and Minimum Age

• A valid driving license in Portugal is required.
• Minimum age is 21 years, with at least 1 year of driving experience.

4. Fuel

• Vehicles must be returned with the same level of fuel as on the delivery date.
• Missing fuel will be charged to the customer, up to a maximum of €100.00.

5. Prices Include

• VAT
• Limited liability insurance
• Maintenance
• Coverage for collision damage (CDW)
• Theft protection (TP)
• Super free deductible (SCDW)
• Personal accident insurance (PAI)
• Travel assistance

6. Prices Do Not Include

• Parking expenses
• Fines
• Washing
• Fuel
• Loss of documents (a fee of €100.00 will be charged for issuing new documents)

7. Customer Responsibility

The customer is responsible for any damage to third parties or the rented vehicle when it:

• Is driven by an unqualified or unauthorized person.
• Suffers damage intentionally caused by the customer or their responsible party.
• Is driven by individuals under the influence of alcohol, drugs, or with mental incapacity.
• Is used in sports competitions, races, rallies, challenges, or competitions.
• Suffers an accident that is not reported to Ondas Rent a Car as soon as possible.
• Suffers acts of vandalism, such as broken glass, burst tires, or damaged rims.

Failure to report or delayed reporting obligates the customer to indemnify Ondas Rent a Car for all resulting expenses.

The customer is responsible for all road violations committed.

Last update: Oct 2025