Terms & Conditions
Know more about our terms and conditions

1. Vehicle Rental
Ondas Rent a Car Madeira rents the vehicle described in the terms and conditions of this document to the customer, who acknowledges and agrees to these terms.
2. Minimum Rental Period
- The minimum rental period is 3 days (72 hours).
- Delays longer than 1 hour will be charged as an additional day.
3. Driving License and Minimum Age
- A valid driving license in Portugal is required.
- Minimum age is 21 years, with at least 1 year of driving experience.
4. Fuel
- Vehicles must be returned with the same level of fuel as on the delivery date.
- Missing fuel will be charged to the customer, up to a maximum of €100.00.
5. Prices Include
- VAT
- Limited liability insurance
- Maintenance
- Coverage for collision damage (CDW)
- Theft protection (TP)
- Super free deductible (SCDW)
- Personal accident insurance (PAI)
- Travel assistance
6. Prices Do Not Include
- Parking expenses
- Fines
- Washing
- Fuel
- Loss of documents (a fee of €100.00 will be charged for issuing new documents)
7. Customer Responsibility
The customer is responsible for any damage to third parties or the rented vehicle when it:
- Is driven by an unqualified or unauthorized person.
- Suffers damage intentionally caused by the customer or their responsible party.
- Is driven by individuals under the influence of alcohol, drugs, or with mental incapacity.
- Is used in sports competitions, races, rallies, challenges, or competitions.
- Suffers an accident that is not reported to Ondas Rent a Car as soon as possible.
- Suffers acts of vandalism, such as broken glass, burst tires, or damaged rims.
Failure to report or delayed reporting obligates the customer to indemnify Ondas Rent a Car for all resulting expenses.
The customer is responsible for all road violations committed.
Last update: Oct 2025

